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5 Things to Ask Yourself When Looking for a Home Security Company

By: Fifteen Alarms August 17, 2018

If you are interested in installing a home security system, one of the first things you will need to do is pick the company who will handle the installation. From door-to-door salesmen to big-box chains, there are numerous options on the market. Choosing the right team to handle your alarm system installation can feel like an overwhelming task. The good news is that here at Fifteen Alarms, we are equipped to help you pick the perfect home security system for your needs and we encourage you to reach out with questions about why we make the best choice for your home security needs. Plus, we’re a local home security provider, offering solutions to residents here in Memphis, Bartlett, Cordova, Lakeland, Southwind, Germantown, Whitehaven, and Arlington.

As you search for a home security company in Memphis to provide you with the home security services you need, we invite you to consider the following five things to ask yourself before hiring a team.

#1: Do I want to use an existing system?

The first place to begin is to decide whether you are going to utilize an existing security system or if you are looking for a completely new installation. If you already own security equipment and you are hoping to put this to use, make sure you look for a company that will allow you to use your own system. Many security companies will only work with you if you purchase their specific alarm system. This is fine if you don’t already own a product, but for those who wish to utilize an existing home alarm system, you should seek a company who allows any system to be used.
If you don’t want to use an existing system, then part of your search process should involve checking out what products are offered by the company in question. Do they have reasonably priced security systems? What kind of warranties come with the system? Will they be usable down the road if you change companies at any point? Make sure you ask plenty of questions about the actual security system before committing to any installation.

#2: What kind of a contract will I be signing?

In most cases, purchasing a home security system will also involve signing a contract. Some of these contracts can be excessively long, locking you in with one specific company for the next five years. Make sure you pay attention to what contracts are required by the company in question. Ask detailed questions before you ever put a pen to paper. Nothing is worse than thinking you got a great deal, only to find out you signed away the next five years of your life to a security company who will slowly increase your rates.

Here at Fifteen Alarms, we are fairly unique in that we offer security system installations with no contract. We truly understand that life isn’t always predictable and that signing up for years of payments can be too much of an upfront commitment. It is why we structured our company to not require long-term contracts, ensuring everyone in Memphis has access to the security they need.

#3: Will I be integrating smart home technology?

Another important thing to consider when choosing a home security company is whether or not you plan to integrate smart home technology into your security system. With the advent of modern tech, you can enjoy an array of benefits from smart home technology. From locking your doors through a phone app to checking security cameras on the go, smart technology can be a great addition to your security system.

If smart home technology interests you, be sure the company you are choosing can integrate this into your home security system. Not all companies are versed in smart home technology, so ask the company in question whether or not they can install these features.

#4: Will this company be accessible for customer support?

An important question to ask yourself before signing on any dotted line is whether or not the company in question will be around to help you post installation. There are many companies who specialize in the sales of security systems rather than the support of them. This is particularly true of door-to-door salesmen who pressure you to sign up on the spot and have the product installed right then and there.

Be sure you pick a company who will be around to help you down the road, in case you have any issues or need help troubleshooting. You should also ensure the installation techs will take the time needed to help you understand how to utilize your new security system.

#5: What reputation does this company have?

Finally, take the time to consider what reputation the company in question has in your local community. Are they are an esteemed home security company that operates in the local community? Read reviews, ask around town, and ensure you are choosing an established business who will be around for years to come.

Here at Fifteen Alarms, we are a well-established business with roots in our local community. As a Top Rated LocalⓇ Home Security Company, you can count on us to help you find the perfect home security system for your needs. From the moment you first reach out to us to the day we install and well into the future, we will provide you with premium customer service. We invite you to reach out and talk to our team today to find out if we have the right home security solutions for you. Again, we offer home security solutions in Memphis, Bartlett, Cordova, Lakeland, Southwind, Germantown, Whitehaven, and Arlington.

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